Sometimes the correct answer to a customer is no. This client wanted a 180 by 200 centimeter king-size Murphy bed, but specifically wanted a gas-strut system. We don't specify that type of mechanism above 120 by 200 centimeters. Not because we can't sell something — because we're not going to sell a mechanism we don't believe is suitable for the application. THE MECHANISM ISN'T A PREFERENCE. IT'S PART OF THE ENGINEERING - which is why we offer a LIFETIME WARRANTY on our Murph